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Banning users in messaging
Zendesk Luminary
Gepostet 03. Feb. 2022
We are using Zendesk Messaging with the Agent Workspace and have completely lost the ability to:
1. ban users by email
2. ban users by IP
Our agents are now being subjected to multiple, repeated, abusive messages and there is nothing we can do to stop them. Please re-instate this basic feature for Zendesk Messaging customers.
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