Zendesk Explore | Removing Deleted Organisations From Filters

2 Kommentare

  • Gab Guinto
    Zendesk Customer Care
    Hi Austin,
     
    A workaround to hide the deleted values from data filters is to create a custom attribute set that will display only the values that you need to show. You can then add this custom set as dashboard filter. You can check out this article for more info: Organizing values by groups and sets.
     
    Thanks Austin! 
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  • John DiGregorio

    Gab Guinto thanks Gab - I did something similar - I created a custom field called deleted, exported all the data out, updated the value to yes for deleted, and imported everything back in.   So now I can exclude the ones flagged as yes.

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