error occurred in your use of the Zendesk Widget API (prefill)
Gepostet 23. Feb. 2022
Need help please! This is exactly what I have on my <script>:
https://developer.zendesk.com/api-reference/widget/core/#prefill
Everything is good and working with the zendesk widget on our rails app but this keeps on showing on the browser console when routing on a different page of the app. This does not occur on the first page load:
Thanks
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5 Kommentare
Christopher Kennedy
Hi KP,
I've created a ticket to take a deeper dive into specific details about your implementation.
Best,
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K DC
It's the same as what the documentation suggested. And no the fe is not a spa.
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Christopher Kennedy
Thanks for the context. Is the front end a single page app? Also, can you share the code you're using to prefill the form?
Best,
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K DC
Christopher Kennedy, the widget appears and it's loading everything and yes i am able to fill it out and use the zendesk fine but this error is constantly appearing everytime you click on a different route but when you refresh it's not there (only happens when you move to a different route).
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Christopher Kennedy
When this happens, does the widget appear on the page at all? Are you able to open it and fill out the form?
Best,
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