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Zendesk Support integration with Zendesk Sell
Gepostet 24. März 2022
It would be great to automatically see support tickets for an individual show up on any deal that they are associated with as opposed to just deal-specific tickets.
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2 Kommentare
Offiziell
Krzysztof Dobrzyński
Hi Jason, glad you like the integration!
The integration shows the tickets based on email and phone number search in Support. So on a deal card, you should see all the tickets, that can be connected with the email addresses of people and companies that are associated with this particular deal.
Based on that, if you know there are some tickets missing please let us know and we will investigate.
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Jason Hurlbut
FYI, we love the integration!
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