• Sean Bourke

  • 1. April 2022 04:56

  Zendesk Product Manager

  Hi Kahele Koenig,

  The page[after] property relates to an explicit Jira link ID, rather than a paged index.

  If you create a request with the page[size]=1000 property to attain your first 1,000 links, the response should also include an after_cursor which represents the request to attain the next 1,000 links. You should be able to iterate through these until has_more is false, represent the end of the available links.

  If you use the after_cursor URL provided in the response, do you still get the same issue as above?

• Kahele Koenig

  • 1. April 2022 14:03

  Hi Sean,

  Thanks for the response.

  All of these commands work, but only give me the 1st 1,000 records:

  https://mycompany.zendesk.com/api/v2/jira/links
  https://mycompany.zendesk.com/api/v2/jira/links?after_cursor
  https://mycompany.zendesk.com/api/v2/jira/links?after_cursor=true

  If I look at the last record obtained in any of these successful retrievals (which yield exactly one thousand records, the default), it ends with the following statement on the 1,000th record:

  "updated_at":"2021-04-27T23:40:28.000Z"}],"total":1984,"meta":{"has_more":true,"after_cursor":"https://mycompany.zendesk.com/api/v2/jira/links?page[after]=22016890"}}

  However, If I try to use that referenced URL or any of the following commands, it does not work. 
  Notice the caret (^) line underscoring the opening bracket forming the [after], indicating its use in the requested syntax is considered to be an error, everytime. 

  curl: (3) bad range in URL position 57:
  https://mycompany.zendesk.com/api/v2/jira/links?page[after]=22016890
                                                                                         ^
                                                          
  curl: (3) bad range in URL position 57:
  https://mycompany.zendesk.com/api/v2/jira/links?page[size]=1000
                                                                                        ^

  curl: (3) bad range in URL position 57:
  https://mycompany.zendesk.com/api/v2/jira/links?page[size]=2000
                                                                                         ^

  If there's something simple I'm missing, appreciate any correction/guidance. 

  
  Thanks again. 

• Sean Bourke

  • 4. April 2022 04:56

  Zendesk Product Manager

  Hey Kahele Koenig,

  Thanks for the additional details. It looks like your curl requests may be interpreting the brackets as a globbing pattern, resulting in the bad range response. If you make the request with the -g option, does it work?

• Kahele Koenig

  • 5. April 2022 12:59

  Brilliant!  

  Thanks Sean, good eye, and great catch.  :- )    Appreciate the clarify and solution. 

  K

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