Create a KB article using an existing KB template
The KB template feature is incomplete:
- We have a huge need to be able to create an article from scratch by using the templates created without copying and pasting the format - It will cut tremendously on time consumed to create an article.
- No copy/paste the format and open multiple windows while creating content, PLEASE!
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Here is the ask:
Ability to create articles using the existing/created templates (KCTemplate) without copying and pasting the format from another article.
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Hello folks,
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