Azure AD Autoprovisioning stopped working
I have a group in Azure AD called ZenDesk from which agents are set to be auto-provisioned. Yesterday, I made a change in the ZenDesk application scoping filters in Azure AD to set it to provision only assigned users and groups. For some reason, when I did that, things stopped working. Multiple agents were deleted from ZenDesk and their tickets were unassigned. I tried switching it back to "Sync all users and groups", but when I try to re-provision those users who were deleted, I get an error in Azure:
MappingEvaluationFailed
An error occurred while evaluating this function: 'custom_roles = AppRoleAssignmentsComplex(source: appRoleAssignments).'
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Update: I also hade one user who was assigned to the ZenDesk app directly (i.e. not through the ZenDesk group) who has now suddenly been deleted. He is assigned the "admin" role, which is why he's not provisioned through the group.
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Did you create a customer support ticket with Zendesk for this?
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Hello,
I have the same problem. The support told me that they can't help as Microsoft developped the app.
Is there any fix ? It worked in June when I ran some tests
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