Run Triggers only on recovered/unsuspended Tickets | Automatically Identify previously suspended tickets

1 Kommentare

  • Heather Rommel
    Community Moderator
    The Product Manager Whisperer - 2021

    Hi Patrick, if you're recovering manually, you'll want to run a macro (yes manually, ugh).

    If you're looking for an automated way to recover AND add a tag, we use the Shredder App for this which works quite nicely!


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