How to configure iOS Chat SDK to allow offline messaging?

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Roy Hsu

Gepostet 17. Mai 2022

We want users to be able to sending multiple messages even if all of our agents are offline.

Currently, user can only send one offline message, then the text field becomes disabled.

How can I change this behavior to allow text field to be always enabled?

I'm using ZendeskChatSDK 2.12.0 on iOS.

Thanks.

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1 Kommentar

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      Eric Nelson

      Hey Roy,

      The SDK will only allow a user to leave one message when using the offline form. If you'd like to see the functionality changed to allow for users to leave multiple messages instead, feel free to go leave some feedback for our product team in the feedback section.

      Thanks!

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