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Getting 426 error
Gepostet 18. Mai 2022
Hello!
A few months ago I built an app making a request to Confluence and it was working fine until Friday. On Monday it stop working and I'm getting a 426 error code in GET request. Did Zendesk change anything regarding external requests through the proxy? Can somebody help me find out what's going on please?
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4 Kommentare
Lou Gallo
I am having the same issue.. I have been fighting it now since May 15, 2022. I have talked to Atlassian and they have not made any changes to TLS since 2021. I think there is an issue in the proxy service. I currently have a ticket open with Zendesk but have not gotten anywhere.
I have apps that I wrote back in 2014, 2016 and 2017 that are all failing now with the proxy to JIRA.
I have tested this with a few other tools and the handshake works fine through the proxy but I think the TLS requirements might have been dropped or not upgraded recently..
https://support.atlassian.com/security-and-access-policies/docs/supported-security-protocols-for-atlassian-cloud-products/
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Christopher Kennedy
I've created a ticket to work with you on the details of this issue.
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Lou Gallo
I opened up a ticket on Monday and still have no resolution. I have already talked to Atlassian and thier logs are not even getting hit from thee proxy.. Can I get someone at Zendesk to address this soon. This is a Huge hit to our company.
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Christopher Kennedy
I'll look into your ticket as well and follow up within it.
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