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receive "invalid_grant" error when attempting to get access token

Beantwortet
image avatar

Nicholas Walsh

Gepostet 18. Mai 2022

Instructions followed as described here: https://developer.zendesk.com/documentation/live-chat/getting-started/auth/ (which was very difficult to find, by the way!)

Making a POST request to this:

https://www.zopim.com/oauth2/token?grant_type=authorization_code&code=<redacted>&client_id=<redacted>&client_secret=<redacted>&redirect_uri=<redacted>&scope=read

Code is the code as provided to the redirect_uri in the previous step. An API client is active on the account. Response is as follows:

{
    "error": "invalid_grant"
}

What am I doing wrong?

0

4

4 Kommentare

Datum
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    Eric Nelson

    Zendesk Developer Advocacy

    Hey Nick,
     
    It looks like you're putting the parameters as query strings when you should be including these in the body of the request. If you adjust the request so that the params are in the body as x-www-form-urlencoded key/value pairs it should function as expected.
     
    Hope this helps,

    0

    image avatar

    Nicholas Walsh

    Your solution didn't work. Same error.

    0

    image avatar

    Eric Nelson

    Zendesk Developer Advocacy

    Hey Nick,

    Can you provide your request so we can take a look?

    0

    image avatar

    Nicholas Walsh

    Hi Eric,

    I did eventually fix it. The issue was the redirect_uri was http not https. Error description from the API threw me off!

    Thanks,

    Nick

    0

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