Custom Count Metric - Help with old code


1 Kommentare

  • Gab Guinto
    Zendesk Customer Care
    Hi Denise,
    % is a wildcard character and can be used to search for values containing a particular string of text (Finding tickets that contain a specific string in one of their tags).  In that formula, %tag1 and %tag4 will look for tags that ends with tag1 and tag4, e.g., premiumtag1, test-tag1, ticket_tag4. 

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