"Get Help" Not opening support chat to Zendesk team


4 Kommentare

  • CJ Johnson

    Apologies if you already tried these things but: 
    1. Can you check if another browser resolves the issue? Or can you try clearing your cache and cookies, and seeing if that does the trick? 

  • Nicole Saunders
    Zendesk Community Manager

    Thanks for jumping in with those suggestions, CJ! 

    Heather, let us know if you're still having issues and we'll see what we can do to make sure you can get the support you need!

  • Rolf Hayes

    Mine too is doing this.  I've tried clearing cashe and also tried in Edge as well as Chrome.

  • Anne Ronalter
    Zendesk Customer Care
    Hello Rolf,

    we are very sorry to hear that there are issues with "Get Help" not opening.

    I have opened a Support ticket so that we can take a closer look at your account.

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