User create API - Assigning additional user role(Advisor, staff, team leader) supported for enterprise account
BeantwortetFrom zendesk portal i can see below user role types:
I want to know how can i assign the above roles to users while creating the user using POST API
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Hi Desh Naik,
For custom roles, use "custom_role_id" instead of "role" in the json payload. You can get the id (integers) from the url if you are using the UI, or from the custom roles end point. See https://developer.zendesk.com/api-reference/ticketing/account-configuration/custom_roles/
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