Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Unique Values on an Organization Custom Field

image avatar

Ruben Cortez

Gepostet 09. Juni 2022

We're using a custom field on the Organizations to capture data that's unique to each.  I want to prevent an accidental copy of the same value in another organization.
SQL fields set unique come to mind. 

Thanks

0

2

2 Kommentare

Datum
    image avatar

    Konstantin

    Ruben Cortez,

    I recommend using more than one Organization custom field to better support your scenario.

    My company deals with a multitude of customers, and we have configured several custom fields for our Organizational data, that is pushed/pulled from SalesForce (as an example). For us, we created several fields within SalesForce, then created the same (in essence) fields in Zendesk. Using our API calls/recipes, we ensured those specific fields were mapped, so any other integrations we performed would auto-sync as needed, based on any one (or more than one, depending on the specific needs of the data being transferred) of the custom fields that was previously mapped between the two systems.

    ~Konstantin

    -1

    image avatar

    Andrea Antuzzi

    I'd love it too. I want to report the Customer ERP ID in a organization field in ZenDesk.

    With a unique field values, the system should not let two records have the same value for that field.

    0

    Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

    Sie finden nicht, wonach Sie suchen?

    Neuer Post