Initial data for new ticket

1 Kommentare

  • Dane
    Zendesk Engineering
    HI Administrator,
     
    Just to confirm, is your use case to auto populate a ticket field with the information from a custom user field? If that's the case, it will only be possible by the use of web-hooks, custom fields placeholders and APIs.
     
    Please check the sample below.
     

     
     
    0

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