For security purposes, our company would like to disable Zendesk user Authentication (for agents) in favour of SSO (external) authentication.
When I go to save the changes, there's a big scary popup that says:
- API requests that require Zendesk authentication will stop working
It's not clear whether this will affect all API access, or just API access that requires password authentication (i.e. not token authentication)
Does turning off Zendesk Authentication affect token API access or just password API access?
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