Does disabling 'Zendesk Authentication' in favour of 'External Authentication' also disable token API access or just password API access?

1 Kommentare

  • Dion
    Zendesk Customer Care
    Hey Derek,

    There are 2 ways an API can be authenticated- via Password Access and Via Token access. Disabling the Zendesk native authentication will prevent you from using the Password Access Method:


    This means that you can still use your API tokens/Token Access to authenticate API requests. Please see this article for more information: Generating a new API token

    Regards,

    Dion

     
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