Hi There, I'm new to Zendesk and trying to figure out how to use the API's.
I'm currently using Postman to query the search API to provide all the tickets associated with a user based on email or telephone. I'm trying to present a screen pop showing all tickets for the user when they call/email in.
I have the following query:
However, I receive all open tickets, not just for email@example.com. I'm sure this is a very basic mistake so please excuse my ignorance.
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