1 Kommentare

  • Ahmed Zaid
    User Group Leader Community Moderator
    Zendesk Luminary

    Hi Aditee Raipurkar,

    To update the value of custom field in a ticket, you need to use the ticket end point. See API reference here and documentation article here.

    Ticket Field end point allows you to view and edit the custom field itself (e.g. configure allowable drop down options).

    Best Regards,


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