Some staff don't have our domain email addresses - show up as Restricted


1 Kommentare

  • Brett Bowser
    Zendesk Community Manager
    Hey Niki,
    I'm fairly certain that "Restricted Agent" just means they only have access to tickets within their group instead of all tickets on your account.
    This shouldn't affect their ability to log in or anything like that.
    Let me know if you have any other questions for me!

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