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Fatal Exception: java.lang.RuntimeException: Unable to get provider com.zendesk.belvedere.BelvedereFileProvider

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Gourav Singhal

Gepostet 21. Juli 2022

One of our user facing app crash due to zendesk sdk. Sharing log details:

Fatal Exception: java.lang.RuntimeException: Unable to get provider com.zendesk.belvedere.BelvedereFileProvider: java.lang.IllegalArgumentException: Missing android.support.FILE_PROVIDER_PATHS meta-data
       at android.app.ActivityThread.installProvider(ActivityThread.java:7428)
       at android.app.ActivityThread.installContentProviders(ActivityThread.java:6945)
       at android.app.ActivityThread.handleBindApplication(ActivityThread.java:6851)
       at android.app.ActivityThread.access$1600(ActivityThread.java:255)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2085)
       at android.os.Handler.dispatchMessage(Handler.java:107)
       at android.os.Looper.loop(Looper.java:230)
       at android.app.ActivityThread.main(ActivityThread.java:7796)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:526)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1034)

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2 Kommentare

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    Eric Nelson

    Zendesk Developer Advocacy

    Hey Gourav,

    What conditions are you encountering this crash under? What versions of our SDK are you running? 

    Thanks!

    0

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    Gourav Singhal

    implementation group: 'com.zopim.android', name: 'sdk-api', version: '1.4.9'
    implementation group: 'com.zendesk', name: 'chat-providers', version: '3.3.0'
    implementation group: 'com.zendesk', name: 'chat', version: '3.3.0'
    implementation group: 'com.zendesk', name: 'messaging', version: '5.2.0'


    these libraries that we using.

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