Zendesk Ticket view should have an option "Jump to Oldest message"
Hi,
I see that we have an option to jump to the latest message but need an option of "jump to oldest message" in the ticket view please this is really making a burden for us to keep on scrolling the threads to check the messages.
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Offizieller Kommentar
Hello Shehryar,
Please join us on Thursday, October 13th at 11 AM CST for our PM Roundtable on Agent Workspace. Live chat with us on what is and isn’t working with recent UI changes, your product experiences, and share your feedback directly with the product team.
The link to register can be found here. -
Need a response on this as already I have discussed this with your representatives before.
"Ryan Rosales"
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