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Building a Knowledge Base to House Product Related Information

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Kaila Holt

Gepostet 30. Aug. 2022

My company is an E-Commerce company that sells well over 3,000 items. With these items, we have a lot of product information and specs that we want to get documented for easy reference for our customers. If you have been in the same situation, how did you go about building out your knowledge base to house these specs? 

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    Sorin Alupoaie

    Kaila Holt I might be able to help you generate that documentation automatically into a Zendesk help center, without you having to create the articles one by one. Ping me a message on my website: swifteq.com (I'm a Zendesk app developer)

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