Blocking Spam Tickets from Zendesk Feed

Beantwortet

3. Oktober 2022 21:58

I have seen an uptick in our team's feed of Spam tickets. We have been handling them on a one-off basis. Is there a way we can prevent these from coming in?

2 Kommentare

Dave Dyson
- 4. Oktober 2022 01:02
Hi Michael -

Have you checked out these resources on combatting spam? Spam prevention resources

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Adam Fronteras
- 4. Oktober 2022 08:27
we blacklist gmail , yahoo etc email addresses from being able to log tickets,

0

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