Feature Request Summary:
The Zendesk<>Slack integration enables the Zendesk plugin across the whole Slack workspace and we are looking to limit access to interact with the Zendesk integration/bot to members of specific channels.
I've installed the Slack<>Zendesk plugin successfully, this plugin is active for all users via /Zendesk in any channel or private conversation.
1. I would like to disable this general /Zendesk capability across my Slack workspace
2. I would like to have the @Zendesk bot join specific channels where members could then use it to create tickets
Business impact of limitation or missing feature:
This is important for us as we have both Public Open-source users of our Slack as well as customers in private channels, who we want to give the ability to create Zendesk tickets.
Other necessary information or resources:
Apparently such things were possible before based on older 3rd party docs mentioning the ability to add the integration to 'Specific channels' only.
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