Salesforce Integration - Allow use of Zendesk External ID for matching criteria

2 Kommentare

  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Dan,

    I've passed this feedback on to the product team who owns the integration. They've captured it on the product board and will be digging into the request to see if this is something the priority of this request. Currently there isn't an ETA on when this will be supported. Though, as the team moves into planning for 2023 this will be something they'll be digging into.  
  • Amy Spagnolo

    +1 we need this too.



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