Search/filter options for end-users
We mark our tickets with a custom field called "Ranking," which is set with the permissions-level of "Customers can view." Is there a way to allow our end-users to search or filter tickets by this "Ranking" field?
-
Hi Alex Mansfield ,
You can opt in the open beta for New request list experience to achieve just that.
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
1 Kommentare