Advice on Using Brands

6 Kommentare

  • Ahmed Zaid
    Community Moderator

    Hi Chassidy,

    You can customise the design of your guide theme to include links to your other brands. They can be in the header, footer, or my personal favourite, in mock categories where clicking the category button takes you to another help center.

    Basic knowledge of html/javascript is needed. You can find some code samples here where another community member did exactly that.

    1
  • Chassidy Hall

    Ahmed Zaid that is exactly what I was looking for.  I want our main help center just to be a landing page, and to click one what ever brand they need and that will be that brand's landing page.  Thank you again!

    0
  • Ahmed Zaid
    Community Moderator

    Glad I could help. Let me know if it all works out.

    1
  • Hi Chassidy,


    maybe that may also inspire you in your searches— here are some of our case studies with the same approach as yours:

    1. You have two types of customers like the Route brand. You might also create two help centers but unite them in one custom landing page that leads to different help centers for diverse types of users (Shoppers and Merchants in case of Route).

    2. More than two help centers are implemented at the Riot Games support page — also one of our projects. Here we described it in detail.

    We hope our answer was handy for you! Good luck with your customization!

    Lotus Themes

    2
  • Chassidy Hall

    Ahmed Zaid  Yes it did work.  However (I realize this is a basic question) but how do I adjust the size of my blocks.  

    I got the two support centers in there, and needed to add a third. First screen shot is with the two, then I added a third and it goes below.  I will copy my code below the last image.

       <ul class="blocks-list">
                <li class="blocks-item">
                  <a href='https://affinaquest.zendesk.com/hc/en-us' class="blocks-item-link">
                    <span class="blocks-item-title">Advancement RM Support</span><br>
                    <span class="blocks-item-description">Click here for Advancement RM Support and Documenation</span>
                  </a>
                </li>
                  <li class="blocks-item">
                    <a href='https://matchinggifts.zendesk.com/hc/en-us' class="blocks-item-link">
                      <span class="blocks-item-title">Matching Gift Support</span><br>
                      <span class="blocks-item-description">Click here for Matching Gift Support</span>
                    </a>
                  </li>
                <li class="blocks-item">
                    <a href='https://matchinggifts.zendesk.com/hc/en-us' class="blocks-item-link">
                      <span class="blocks-item-title">Matching Gift Support</span><br>
                      <span class="blocks-item-description">Click here for Matching Gift Support</span>
                    </a>
                  </li>
        {{#if promoted_articles}}

    0
  • Ahmed Zaid
    Community Moderator

    Hi Chassidy,

    Copenhagen theme is designed to be responsive to screen width. This is helpful for mobile visitors and different screen aspect ratios. If you pull the window narrower and then wider you may notice the number of boxes per row changing between 1 and 3. That is why it is not a good idea to simply change the box size. If you want to change the responsive design parameters (e.g. box width relative to screen width), I suggest having a designer/web developer look into it and adjust the styles.css file.

    0

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