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Callback for new conversation message



Gepostet 30. Jan. 2023

Hi there,

Is it possible to have a callback in my app that listens to when the end user has sent a new message? I would like my app to update automatically as soon as the end user sends a message.

Thanks


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Eric Nelson

Zendesk Developer Advocacy

Hey Alexis00,

You could accomplish this with one of our change events I'd suggest taking a look at ticket.conversation.changed to see if it meets your needs.

Hope this helps,

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