How can I create a view that shows all cases where I am mentioned in an Internal note?
I am aware of the workaround of adding tags for every mention and creating a view based on tags, but this is what we would like to avoid - having too many tags in a ticket.
In the views condition - there is a Description condition, but it appears that it shows cases only if I am mentioned in a public reply, not in an internal note.
The ultimate goal is to have a view of all cases that I have been mentioned, the case is less than solved and the case is not assigned to me.
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