Suggestion: A more meaningful trial for busy people
I started the 14-day trial. Having the option when starting the trial to "pre-populate trial with fictitious data" would really be useful. By doing so, the trial will be much more effective in showcasing Zendesk. Particularly for people who don't have a lot of time, or are finding it difficult to visually "connect the dots."
Starting small would still be really useful - just prepopulate the tickets, with sufficient history for Explore to show it's true capabilities.
Do justice to Zendesk! :)
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