Organize Columns on the Organizations PageNicht geplant
Can I add/remove columns from the Organization page? In Support, I click the Organizations icon in the sidebar. The Organizations page opens with the following columns: Name, Domain, Tags, Created at, and Last updated. I'd like to see different columns. Can I replace the existing columns with different fields in the organization? It would make scanning organizations easier.
Thanks Mark, I appreciate you confirming.
I've marked this item as Not Planned so that fellow community members can see it and upvote. I definitely acknowledge there is a desire to add custom fields to the columns of the Organizations (and Customers) list pages, we're just focused on that problem at the moment.
I hope that if this not very helpful, it is at least informative.
Hi Mark, I don't think you remove the default field/s in the organizational column in support but you can definitely add custom organizational fields.
This link might be helpful - https://support.zendesk.com/hc/en-us/articles/4408842677786-Adding-custom-fields-to-organizations
Thank you for your reply. Adding and removing custom fields is all well and good. My issue is with the columns on the Organization screen that appears when I select the Organization icon in the sidebar. I have been told that that screen cannot be customized.
Hey Mark Molloy, James here from the product team, thanks for your feedback.
We don't have anything planned to enable configurable columns on the Organizations page just now, but it would be great to understand what fields you would like to add? Is it just custom org fields, or something else?
Good Morning (Eastern U.S.) James,
Thanks for reaching out.
It's custom fields we'd like to add.
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