My company's customers sometimes request the data subject access request (DSAR) when they close their accounts with us. To complete these requests, at the moment, we have to download each ticket as a pdf separately, which proves to be a strenuous task if the customer has more than ten tickets on their account.
Is there an option or extension enabling the zip download of all tickets for a particular user? These must include comments (don't have to include internal notes, though).
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.