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View Agent Experience from within Edit View screen



Gepostet 21. März 2023

Feature Request Summary: 

You ought to be able to click a button when editing view to 'Open' the view. You can click a drop down when you're in the agent experience to 'edit' the view but not vice versa

Description/Use Cases: 

This request is mainly because it bugs me when I go to pull up a view and accidentally click into the edit. Then you have to back out and re-search the view, and then select open. With a button click I wouldn't have to do that

Also it's more visual than preview match, the list of preview match tickets looks like something only a robot would read

Business impact of limitation or missing feature:

Not critical at all - it is purely meant to appease my sole person.

Other necessary information or resources:

N/A


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