Zendesk Ticket API only get custom fields with values

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Andrew

Gepostet 31. März 2023

Is it possible to make a tickets API call and only get a response where it returns custom fields that have values rather than a bunch of null?

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      Jakub

      Hello Andrew,

      Thank you for contacting Zendesk. Upon checking, I can see that you can use the operator :* in your API search to return the tickets where the custom ticket field has a value assigned, here is the documentation you can refer to.

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