Zendesk Developer Users Group: Friday, March 31st, 2023
Below is a a basic run down of the times and topics covered in our first Zendesk Developer Users Group meeting. And, yes, the below summary list *is* AI generated.
A huge thank you to *all* of our members!!
Summary
2:45 Introducing the new members.
8:12 What’s your experience with Zendesk?
15:38 How to use Zendesk for client side apps.
20:41 What can be done in Zendesk?
25:32 Is there a way for us to interact with each other outside of the Zendesk user groups?
33:03 Are we at the point where prompt engineering is something that we need to know?
38:51 What’s going on with the drop-down?
45:23 How the Followers app works.
52:05 What are some of the tools that would be helpful as an admin?
57:23 Platforms for Mac and Linux development.
2023-04-11 Update:
A huge thank you and shout out to Nicole Saunders for hunting down and providing me with the chat from our meeting! Thanks Nicole! Thanks to Nicole, I am able to list the resources that were provided by those in attendance:
Developer Resources:
We're starting to pick up some traction already. In our first meeting, there was a lot of interest and curiosity about how to develop for the Zendesk platform. In this meeting, we will be going over how to get ZCLI set up and also walk through an app that allows views to be created for agents that are followers of a ticket. This app uses tags and API calls, and runs hidden in the background.
Our next meeting is Friday, April 28th, 2023 at 1:00PM CT.
Bring your questions, curiosities, and ideas and let's see what we can create together!
Click RSVP to sign up now!
-
Hey Zack,
Hopefully you see this as it's not finding you for an @mention. I just saw in the what's new recap email that there is now a changelog for the Developer site--think we talked about wanting to see something like this in the March meeting so wanted to pass it along in case it is news to you.
From the email: "The Changelog captures significant changes, additions, fixes, deprecations, removals, and betas and EAPs related to Zendesk APIs and SDKs, and the list is filterable by event type".
https://developer.zendesk.com/api-reference/changelog/changelog/
And DRAT, I somehow missed the 4/28 meeting! Looking forward to catching up with the recording later.
-
Hey Lila Kingsley!
I did receive an email notification about this comment without the @mention. :)
Thanks for bringing this back to my awareness! I will make it a point to include that information in the posts and emails.
I am working on crafting the post and email from the 2023-04-28 meeting now; I will be posting the article and sending the email out later today.
Thanks Lila!
-
I wanted to express my gratitude to all our members for making our first Zendesk Developer Users Group meeting a resounding success! It's fantastic to see the enthusiasm and engagement from this community.
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
3 Kommentare