When we are creating child tickets using Side conversation parent ticket time log is getting copied into the child tickets.

1 Kommentare

  • Alex Zheng
    Zendesk Customer Care
    Hey shwetha,
    Thanks for bringing this to our attention. Our dev team has been made aware of this issue and will be working to fix this as I can understand that this can be very detrimental to your data.
    Let me know if you have any further questions.

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