Filtering Ticket Events by Business Hours


1 Kommentare

  • Alex Zheng
    Zendesk Customer Care
    Hey Chetan,
    Unfortunately it is not possible to get field changes time calculations in business hours at the moment. I would highly encourage you to follow and upvote this community feedback post on this issue and our product team will take into consideration posts that get more votes and engagements.
    Let me know if you have any further questions.

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