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Guide Article - How to show date and author only to Team Members

Beantwortet
image avatar

Franca Meggiolaro

Gepostet 04. Mai 2023

Hello,

please could anybody explain me how to update the template article_page.hbs so that the contents of class="article-author" (author name, last updated date, etc.) are visible only to staff members, not to external users?

Many thanks,

Franca

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2 Kommentare

Datum
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    Zsa Trias

    Zendesk Customer Care

    Hello Franca,

    This seem to be possible thru JS customization. You can add the following lines on your script.js template:

    // Hide article-author div for non-agents
if (HelpCenter.user.role=="anonymous"){
$("div.article-author").hide();
}
if (HelpCenter.user.role=="end_user"){
$("div.article-author").hide();
}

    Please do note, the above code is provided without warranty or guarantee that it will continue to function as the product changes.

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    image avatar

    Franca Meggiolaro

    Hi Zsa,

    thank you for your precious help!

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