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Filter option to show users that are consuming any Zendesk lic.
Gepostet 10. Mai 2023
When in the Admin Console under the PEOPLE section on the TEAM MEMBERS tab
We need a filter based on users that consume any Zendesk lic.
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2 Kommentare
Tess French
Hey Michael Cardamone,
Thank you for providing your feedback. We appreciate it. Happily, our team already has plans to introduce a filter that will allow you to view all team members who are using a licence. As soon as we have a solid idea of the release date, I will update you here.
- Tess
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Stephan Seyfarth
As a workaround one may just select all relevant roles, like "Admin", "Agent" ..and whatever role requesting a licence you got. Still it's not quite convenient if you would need it more often. Perhaps an "own filter"/"stored pre-select" option would do the trick ?
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