Zendesk Messaging iOS SDK crashing

5 Kommentare

  • Permanently deleted user

    We are currently facing this issue as well. Is there any progress?

    0
  • Tipene Hughes
    Zendesk Developer Advocacy

    Hi there,

    Can you confirm if you are seeing this issue on the most recent version of the ZendeskSDKMessaging for iOS (2.16.0)?

    0
  • Niklaes Jacobsen

    We have not seen a decrease in the crashes related to this unfortunantly.

    0
  • Tipene Hughes
    Zendesk Developer Advocacy

    Hi Niklaes,

    Can you share the logs of what you're seeing on your end please?

    0
  • Niklaes Jacobsen

    This is from our firebase crashlytics (not sure if that helps):

    Crashed: com.apple.main-thread
    0  ZendeskSDKConversationKit      0x48cf4 __swift_memcpy40_8 + 6692
    1  ZendeskSDKConversationKit      0x4c470 block_destroy_helper + 13216
    2  ZendeskSDKConversationKit      0x4c470 block_destroy_helper + 13216
    3  ZendeskSDKConversationKit      0x47ad4 __swift_memcpy40_8 + 2052
    4  libdispatch.dylib              0x26a8 _dispatch_call_block_and_release + 32
    5  libdispatch.dylib              0x4300 _dispatch_client_callout + 20
    6  libdispatch.dylib              0x12998 _dispatch_main_queue_drain + 984
    7  libdispatch.dylib              0x125b0 _dispatch_main_queue_callback_4CF + 44
    8  CoreFoundation                 0x3720c __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
    9  CoreFoundation                 0x33f18 __CFRunLoopRun + 1996
    10 CoreFoundation                 0x33668 CFRunLoopRunSpecific + 608
    11 GraphicsServices               0x35ec GSEventRunModal + 164
    12 UIKitCore                      0x22c2b4 -[UIApplication _run] + 888
    13 UIKitCore                      0x22b8f0 UIApplicationMain + 340
    14 Runner                         0xe448 main + 12 (AppDelegate.swift:12)
    15 ???                            0x1c1276dcc (Missing)
    0

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

Powered by Zendesk