Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Segmenting categories by user segment

Beantwortet
image avatar

Dan Dickerson

Gepostet 13. Juni 2023

I don't think this is possible, as I tried looking through KBs/community, but wanted to ask in case I was searching incorrectly.

We support customers across multiple brands. Within those brands, we want to be able to leverage guide to give a unique experience to customers based on their user segment (i.e. User Segment for Brand 1 should not see User Segment for Brand 2s KB articles, categories, or sections).

Is this achievable? 

0

1

1 Kommentar

Datum
    image avatar

    Neil

    Zendesk Customer Care

    Hey Dan,
     
    User segments are shared across all brands so this will not be possible. The restriction can only be defined by the following : tags, organizations, individual users, or a combination of all three. Tags must be on the user or an organization they belong to

    0

    Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

    Sie finden nicht, wonach Sie suchen?

    Neuer Post