Dear Zendesk Development Team,
I would like to suggest the implementation of a new field type, specifically a "Text Block" field, for forms in the Zendesk Admin Center. This feature would provide an output-only field that displays text on the form without requiring any front-end input from the end user.
The purpose of the Text Block field would be to add descriptive content, instructions, or separators to the form layout. For example, it would allow users to include a description or directions preceding a section of fields, providing clear instructions on how to complete the form. Another use case would be to add blank lines or specific characters (such as bullets or numbers) to indicate the beginning or end of a section on the form.
Here are the potential benefits of introducing the Text Block field type:
- Enhanced Form Clarity: Users can provide contextual information or instructions to guide end users through the form completion process, improving clarity and reducing confusion.
- Improved User Experience: The inclusion of descriptive text blocks would create a more user-friendly form layout, resulting in a smoother and more intuitive experience for form respondents.
- Simplified Form Organization: Users will be able to structure and separate different sections of the form easily, making it easier to navigate and understand the form's content.
I believe that the Text Block field type would be a valuable addition to the Zendesk Admin Center, empowering users to create more informative and organized forms. I kindly request your consideration of this feature suggestion.
Thank you for your time and consideration. I appreciate your commitment to enhancing the Zendesk platform, and I look forward to witnessing its continued evolution.
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