Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen
Ineffective screen space usage
Gepostet 13. Juli 2023
Hi! Current screen usage in the ticketing system is ineffective. Some panels are unnecessary and can cover a significant portion of the screen real estate without providing a way to easily close them. That makes reading the tickets more difficult than it has to be. Please see the screenshot with an example.
2
1
1 Kommentar
Anatoly Cherenkov
I couldn't wait for Zendesk to fix this so I started fixing it myself through a Chrome Extension: https://chromewebstore.google.com/detail/zendesk-tweaker/chbflfgphlionkbohnpeoobgkkpidlin
So far, it can move the info bars like “Follow-up to ticket …”, “Follow ups …”, and some others out of the way. The follow-up ticket links are displayed on the upper panel instead of cluttering the working area:
It works fine for my personal use case, but there may be bugs, so use it at your own risk.
0