See ticket count per Help Center section

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  • Rhea Jaspal

    Hi Rebeca, 

    There's one thing you can definitely try. Firstly you will have to Create a report for helpcenter by choosing "Guide-Knowledge Capture" Dataset. There you will be able to get Ticket count per Articles and its users as well. 

    Please let me know if this answers your question. 
    If not, my team of experts would be happy to help you. Just drop me a line at rhea.jaspal@grazitti.com and I will take it from there. 

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