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Gather - Can it be promoted when a user creates a ticket?
Gepostet 26. Juli 2023
When a user creates a ticket via a form
1) Will gather Topics be suggested?
Helpcenter Articles are suggested, but will Gather-Topics also be suggested? Can I activate it somewhere? Or is this simply not available?
2) Can I somehow us e a button / Link or something equally useful to promote the Gather-Community when creating a Ticket with a form?
Thanks!
D.
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1 Kommentar
Mike DR
Currently, gather topics won't be provided in Zendesk Guide, only articles.
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