Proxy error: DNS resolution error

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Megumi Nakamura

Gepostet 31. Juli 2023

We're using Zendesk's Secure Settings feature, but it fails in error, "Proxy error: DNS resolution error". The domain is subdomain of openai.azure.com, like oursubdomain.openai.azure.com.

- secure:true in ZAFClient request options

- set "domainWhitelist" in manifest.json

- without secure:true option, it works. This means the subdomain and parameters are correct.

- installed the app as private app

What can we do next to solve this error?

 

 

 

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