Calculated Custom Field values

2 Kommentare

  • Mark Pinfold

    I would be keen on this too.


    Agent enters a piece of known data into a blank custom field in line of their workflow, clicks close ticket, a different custom field autofills a calculation based upon that original data and then Webhook sends that information off for API deployment to another App.

  • Dane
    Zendesk Engineering
    Due to the Announcing the removal of Sell datasets and dashboards in Explore all the report will only be available on the Sell Dashboard. Hence, creating such custom attribute will no longer be available.

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