Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Status in IPad/Iphone Apps

image avatar

Jason Ray

Gepostet 03. Nov. 2023

If you are using messaging and Omnichannel routing, there needs to be a way to set your status inside of the mobile apps. I am currently having to set the status via the APIs because the mobile app isn't working. 

This prevents us from being able to use the mobile apps to properly monitoring the live chat messaging. 

0

1

1 Kommentar

Datum

    Offiziell

    image avatar

    Will Poon

    Zendesk Product Manager

    Thanks for your feedback Jason, 

    Omni channel routing and agent status is on our mobile apps roadmap for 2024. We'll keep you updated on our progress in this thread when we begin this work.

    Thanks,

    Will

    0

    Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

    Sie finden nicht, wonach Sie suchen?

    Neuer Post