Hey @...

If I understand correctly your request, you would like to get the name of assignee based on their id.

You can call the User API to get this information following this documentation:

GET: /api/v2/users/{user_id} and use the assignee id to get your user data. This call should return a JSON object with the user's details, including their name.

The Zendesk API does not provide a direct way to fetch only a specific field, such as the name, from the user object in the response.

You will receive the full user object, and you will need to parse the JSON response to extract the name field. This is typically done in the code of the application that is making the API call.

For example, if you are using JavaScript, you would do something like this:


fetch('https://subdomain.zendesk.com/api/v2/users/assignee_id.json')
  .then(response => response.json())
  .then(data => {
    const assigneeName = data.user.name;
    console.log(assigneeName); // This will log the name of the assignee to the console
  })
  .catch(error => console.error('Error:', error));

Here is a test I ran with this method: